“there was a problem sending the command to the program” excel error

In this tutorial we will explain how khổng lồ troubleshoot error message ” There was a problem sending the command lớn the program “. The error appears on office programs lượt thích excel or word.

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The error message is shown each time you try khổng lồ open the tệp tin.The error message is shown only once và you’ll be able khổng lồ open the file in second attempt.

Troubleshooting ” There was a problem sending the command to the program “.

Problem description:

When you try to open a Microsoft Office tệp tin such as a Word document, Excel spreadsheet, etc, you receive following error messages: ” There was a problem sending the comm& khổng lồ the program “.

Problem Reason:

According khổng lồ Microsoft KB article, this problem occurs due to lớn Dynamic Data Exchange (DDE) feature. DDE is a type of communication protocols which is used by Windows to open certain filetypes which require this protocol for communication between source và target programs.

The above sầu mentioned error message appears when Windows sends DDE comm& to MS Office application but Windows fails khổng lồ connect with the application, thus it shows the error message in return.

Problem Solution:

Method 1 – Ignore DDE.

Applies to:

Microsoft Excel 2013Microsoft Excel 2010Microsoft Excel 2007

This problem may occur if the Ignore other applications that use Dynamic Data Exchange (DDE) check box in Excel options is selected.

1. xuất hiện the Microsoft Office program và open its Options window. Cliông xã on Office ORB or FILE thực đơn present in the ribbon và then clichồng on Options.


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 Go to lớn Advanced tab & scroll down to lớn bottom. You’ll find “Ignore other applications that use Dynamic Data Exchange (DDE)” option present in General section.

3. Disable it by unchecking the check-box.

4. Apply changes và restart Office program. It should fix the problem.

If you select the “Ignore” option, Excel ignores DDE messages that are sent khổng lồ it by other programs. Therefore, the DDE message that is sent khổng lồ Excel by Windows Explorer is ignored, và Excel does not open the workbook that you double-clicked.


There was a problem sending the comm& lớn the program – Excel 2007

Method 2: Run As Administrator.

Sometimes this error message occurs when “Run as administrator” option is enabled for the program. You can fix it using following steps:

Open Start Menu or Start Screen and look for the Office program shortcut which is causing this problem such as Word, Excel, etc.Right-click on it & select Properties option.Go khổng lồ Compatibility tab & uncheck/disable all given options specially “Run this program as administrator“.Apply changes and it should solve sầu the problem.Method 3 : Repair Office.

You can also try to repair Microsoft Office suite with the help of following steps:

mở cửa Control Panel and cliông xã on Programs and Features inhỏ.Now click on Microsoft Office entry present in the danh sách and click on “Change” button.Now select “Repair” option and click on “Continue” button.

More solutions to fix error ” There was a problem sending the commvà lớn the program “.

If these steps vị not resolve sầu the problem of error “There was a problem sending the command lớn the program “, please visit the following links for more troubleshooting: